Imagine what would happen if you went to a doctor (or any specialist) who had no experience in your specificcondition or situation. Has this every happened to you? It has to my family when I was young. Let me tell you, it wasn’t pleasant. What was frightening was that the “professional” didn’t know that they didn’t have the right experience. What was just as bad was that my family didn’t have the knowledge or experience to know that the person we went to was not qualified.
This is a situation encountered by many organizations when seeking advice and/or appraisal services from a CMMI consultant / appraiser. However, in business, you should at least know enough about your organization and ways of operating to do your homework before picking someone to help you with CMMI.
What you may not have known is that CMMI and the appraisal method are not as clear and obvious as other means of performance evaluation and that you must choose your consulting firm and appraiser very carefully, and among other factors, consider their contextually relevant experience. . . .