Too many people don’t *get* that working on your processes without connecting your processes to cash flow (or however you prefer to refer to value-generation) is totally missing the point of working on them in the first place.
Even in the public and non-profit sectors, there is something going on involving value-generation and the pursuit of continually maximizing value-add, value to society, value to benefactors, value to beneficiaries is why you work towards performance excellence. That’s why we bother to improve processes.
Otherwise….